Privacy Policy

This Personal Data Privacy Policy (hereinafter referred to as the Privacy Policy) applies to all information that the Russian Dvorik website, located at the domain name en.rus-dvorik.ru, may obtain about the User while using the site.

Personal data operator:
RATC LLC TIN: 5042055956
OGRN: 1035008360892
Legal address: 141310, Moscow Region, Sergiev Posad, Krasnoi Armii pr-kt., 142/1

1. DEFINITION OF TERMS

1.1 The following terms are used in this Privacy Policy:

1.1.1. “Site Administration” — authorized employees responsible for managing the site, acting on behalf of LLC “RATC” who organize and/or process personal data, as well as determine the purposes of personal data processing, the composition of personal data to be processed, and the actions (operations) performed with personal data.

1.1.2. “Personal data” — any information relating directly or indirectly to a specific or identifiable natural person (subject of personal data).

1.1.3. “Processing of personal data” means any action (operation) or set of actions (operations) performed with or without the use of automation tools on personal data, including collection, recording, systematization, accumulation, storage, clarification (updating, modification), extraction, use, transfer (distribution, provision, access), depersonalization, blocking, deletion, and destruction of personal data.

1.1.4. “Confidentiality of personal data” means the requirement that the Operator or other person who has access to personal data must not allow its distribution without the consent of the subject of personal data or the existence of another legal basis.

1.1.5. “Website user (hereinafter referred to as the User)” — a person who has access to the Website via the Internet and uses the Website.

1.1.6. “Cookies” — a small piece of data sent by a web server and stored on the user's computer, which the web client or web browser sends to the web server in an HTTP request each time it attempts to open a page on the corresponding website.

1.1.7. “IP address” means a unique network address of a node in a computer network built using the IP protocol.

2. GENERAL PROVISIONS

2.1. Use of the Site by the User means consent to this Privacy Policy and the terms and conditions for the processing of the User's personal data.

2.2. If the User does not agree with the terms of the Privacy Policy, they must stop using the website.

2.3. This Privacy Policy applies only to the Russky Dvorik website. The website does not control and is not responsible for third-party websites that the User may access via links available on the website.

2.4. The website administration does not verify the accuracy of personal data provided by the website User.

3. SUBJECT OF THE PRIVACY POLICY

3.1. This Privacy Policy establishes the obligations of the website administration to maintain confidentiality and ensure the protection of personal data that the user provides at the request of the administration when booking a table, sending a review, and filling out other web forms on the Russian Courtyard website.

3.2. Personal data permitted for processing under this Privacy Policy is provided by the User by filling out web forms when booking a table, sending feedback, and filling out other web forms on the Russky Dvorik website in the relevant sections of the website and includes the following information:

3.2.1. the User's surname, first name, and patronymic;

3.2.2. the User's contact telephone number;

3.2.3. email address;

3.3. The website protects Data that is automatically transmitted when viewing advertising blocks and when visiting pages on which the system's statistical script (“pixel”) is installed: IP address; information from cookies; information about the browser (or other program that accesses the display of advertisements); access time; address of the page on which the advertising block is located; referrer (address of the previous page).

3.3.1. Disabling cookies may result in the inability to access parts of the website.

3.3.2. The website collects statistics about the IP addresses of its visitors. This information is used to identify and resolve technical issues.

3.3.3. The website uses the Yandex.Metrica analytics service, which receives anonymized data about your visit, namely your IP address, browser and operating system information, details about your actions on the website, etc. The use of Yandex.Metrica by the website administration is necessary for analyzing website traffic, improving its functionality, and targeting advertising.

3.4. Any other personal information not specified above is subject to secure storage and non-disclosure, except in the cases provided for in clauses 5.2. and 5.3. of this Privacy Policy.

4. PURPOSES OF COLLECTING USER PERSONAL INFORMATION

4.1. The site admin can use the User's personal data for the following purposes:

4.1.1. Identifying the User to confirm table reservation information and the authenticity of reviews.

4.1.2. Establishing feedback with the User, including sending notifications and requests regarding the use of the Website, the provision of services, confirmation of table reservations, and the authenticity of reviews.

4.1.3. Confirming the accuracy and completeness of the personal data provided by the User.

4.1.4. Providing the User with effective customer and technical support in case of problems related to the use of the website.

4.1.5. Providing the User, with their consent, with information about product or service updates, special offers, pricing information, news and SMS mailings, and other information on behalf of the Site.

4.1.6. Carrying out advertising activities with the User's consent.

5. METHODS AND TERMS OF PERSONAL INFORMATION PROCESSING

5.1. The processing and storage of the User's personal data is carried out until the User's consent is revoked, by any legal means, including in personal data information systems using automation tools or without the use of such tools.

5.2. The User agrees that the Site Administration has the right to transfer personal data to third parties, in particular, to the site moderator, solely for the purpose of processing data or verifying its authenticity.

5.3. The User's personal data may be transferred to the authorized state authorities of the Russian Federation only on the grounds and in the manner established by the legislation of the Russian Federation.

5.4. In the event of loss or disclosure of personal data, the Site Administration shall inform the User about the loss or disclosure of personal data.

5.5. The site administration takes the necessary organizational and technical measures to protect the User's personal information from unauthorized or accidental access, destruction, alteration, blocking, copying, distribution, as well as from other illegal actions of third parties.

5.6. The site administration, together with the User, takes all necessary measures to prevent losses or other negative consequences caused by the loss or disclosure of the User's personal data.

5.7. To withdraw consent to the processing of personal data or to obtain information on personal data issues, please contact: restoran-sp@yandex.ru. Withdrawal of consent to the processing of personal data shall take effect on the working day following the day on which it is sent by the candidate to the Company.

6. DATA STORAGE AND PROTECTION

6.1. Storage location:

Data is stored on secure servers in the Russian Federation.
CRM systems, email, and encrypted databases are used.

6.2. Protection measures:

SSL encryption of data transmission;
Regular backups;
Restricted access to data based on a role model;
Antivirus protection and firewalls.

7. OBLIGATIONS OF THE PARTIES

7.1. The user is obliged to:

7.1.1. Provide the personal data necessary to use the Website.

7.1.2. Update and supplement the personal data provided in the event of any changes to this information.

7.2. The Site Administration is obliged to:

7.2.1. Use the information received exclusively for the purposes specified in clause 4 of this Privacy Policy.

7.2.2. Ensure that confidential information is kept secret, not disclosed without the prior written consent of the User, and not sold, exchanged, published, or disclosed in any other way, except as provided in clauses 5.2. and 5.3. of this Privacy Policy.

7.2.3. Take precautions to protect the confidentiality of the User's personal data in accordance with the procedure normally used to protect such information in existing business transactions.

7.2.4. Block personal data relating to the relevant User from the moment of the User's or his legal representative's or authorized body for the protection of the rights of personal data subjects' request or inquiry for the period of verification, in case of detection of inaccurate personal data or illegal actions.

8. LIABILITY OF THE PARTIES

8.1. The website administration that has failed to fulfill its obligations shall be liable for losses incurred by the User in connection with the unlawful use of personal data, in accordance with the legislation of the Russian Federation, except for the cases provided for in clauses 5.2, 5.3, and 8.2 of this Privacy Policy.

8.2. In the event of loss or disclosure of Confidential Information, the Website Administration shall not be liable if such confidential information:

8.2.1. Became public knowledge prior to its loss or disclosure.

8.2.2. Was obtained from a third party prior to its receipt by the Website Administration.

8.2.3. Was disclosed with the consent of the User. 9. DISPUTE RESOLUTION

9.1. Before filing a lawsuit in court for disputes arising from the relationship between the Site User and the Site Administration, it is mandatory to submit a claim (a written proposal for voluntary settlement of the dispute).

9.2. The recipient of the claim shall, within 30 calendar days from the date of receipt of the claim, notify the claimant in writing of the results of the consideration of the claim.

9.3. If no agreement is reached, the dispute shall be referred to a judicial authority in accordance with the current legislation of the Russian Federation.

9.4. The current legislation of the Russian Federation shall apply to this Privacy Policy and the relationship between the User and the Site Administration.

10 ADDITIONAL TERMS

10.1. The Site Administration has the right to make changes to this Privacy Policy without the User's consent.

10.2. The new Privacy Policy shall come into force from the moment it is posted on the Website, unless otherwise provided by the new version of the Privacy Policy.

10.3. All suggestions or questions regarding this Privacy Policy should be sent to restoran-sp@yandex.ru

10.4. The current Privacy Policy is posted on the page at https://en.rus-dvorik.ru/politika-konfidentsialnosti/